Privacy Policy

1. Information We Collect

We may collect information you voluntarily provide to us, including:

• Contact information, such as your name, phone number, email address, city, or service address.
• Service information, such as details about your pool, requested services, and service preferences.
• Communications you send through our website, email, phone, text message, or other contact methods.
• Payment information processed through third-party payment providers when applicable.

2. How We Use Your Information

We may use the information we collect to:

• Respond to inquiries and provide estimates.
• Schedule and provide pool cleaning and maintenance services.
• Communicate with customers about appointments, services, or account matters.
• Process payments and maintain business records.
• Improve our website, services, and customer experience.
• Comply with applicable legal or regulatory requirements.

3. Website Analytics and Advertising

Our website may use cookies, analytics tools, advertising technologies, and similar services to understand website activity and measure the effectiveness of our advertising.

These technologies may collect information such as browser type, device information, pages visited, approximate location, interactions with our website, and advertising activity. We may use services provided by companies such as Google for analytics and advertising measurement.

You can manage or disable cookies through your browser settings. Disabling certain cookies may affect some website features.

4. How We Protect Your Information

We take reasonable administrative and technical measures to protect personal information from unauthorized access, misuse, alteration, or disclosure. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

5. Sharing Your Information

Playa Pool Pros does not sell or rent your personal information. Information may be shared with trusted service providers when reasonably necessary to operate our business, process payments, maintain our website, communicate with customers, or measure advertising performance.

We may also disclose information when required by law or when reasonably necessary to protect our legal rights.

6. Your Choices

You may choose not to provide certain information, although doing so may prevent us from responding to a request or providing a particular service.

If you receive optional marketing communications from us, you may ask to stop receiving them at any time.

7. Links to Other Websites

Our website may contain links to websites operated by third parties. Playa Pool Pros is not responsible for the privacy practices, security, or content of those websites. We encourage you to review their privacy policies before providing personal information.

8. Changes to This Privacy Policy

We may update this Privacy Policy as our website, services, or business practices change. When we make updates, the revised date shown at the top of this page will be changed accordingly.

9. Contact Us

If you have questions about this Privacy Policy or how Playa Pool Pros handles your information, please contact us.